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Call us now+91-9791523633
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Email nowsupport@mytripzy.in
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Near New Housing Unit Thanjavur-613005
My Tripzy offers safe, reliable, and comfortable transportation. With professional drivers and 24/7 service, we ensure a smooth journey every time you ride with us.
Learn how cancellations and
refunds work for your bookings
We understand that plans can change. Our cancellation and refund policy is designed to be fair to both our customers and drivers while ensuring the best service possible.
Last Updated: January 19, 2026
Users may cancel their booking up to 30 minutes before the scheduled pickup time to receive a full refund.
Cancellations made within 30 minutes of pickup may result in partial or no refund, depending on the situation.
Failure to show up without cancellation will lead to a full charge with no refund.
Refunds are processed within 5–7 business days depending on your payment method.
If the issue was caused from our side (vehicle breakdown, unavailability, etc.), full refunds or free rebooking options will be provided.
Our customer support team is available 24/7 to assist you with any cancellation or refund inquiries.